What information about me is collected and stored ?
Violet xGrace collects and stores information that you enter when you visit our website or that you provide to our boutiques. Violet x Grace also tracks ip addresses and uses “cookies” that we use to improve your experience with us. Personal information collected is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about sales and special offers.
Does Violet x Grace share my personal information ?
Violet x Grace does not share, sell or rent or disclose, any personal information that you provide to us through this Web site or through our stores. We engage third parties to perform services in connection with the operation of our business. Third parties are authorized to use this information only in connection with the services performed on behalf of Violet x Grace. We do not otherwise share your information with third parties unless required to by law or in connection with a legal proceeding.
Do you keep my information secure ?
We use security measures, including Secure Socket Layer (SSL) encryption to protect your personal information. Although we take all precautions to protect your information no internet data transmission can be guaranteed to be secure from access by unintended recipients. Violet x Grace does not hold responsibility for any breach of security not caused by negligence on our behalf.
How can I update my account information ?
You can access, correct and update certain personal information that you have provided to us by clicking on "Update Account" within the "My Account" area of this Web site.
Legal purchase Age
We require parent or guardians consent for any purchases made at violetandgrace.com by customers under the age on eighteen (18). We do not collect personal information for anyone under the age of thirteen (13). If you are under the age of thirteen, please ask your parent or guardian to register on your behalf.
A cookie enables users to be identified and makes it possible for their consultation of the www.violetandgrace.com website to be customized. It also enables website pages to be downloaded more rapidly to their computer thanks to the downloading of a file to their computer.
All reproduction and display rights reserved. Our site and all its elements; such as photos and texts, are protected on the score of intellectual property rights. It is forbidden for anyone whatsoever to modify, copy, disseminate, transmit, display, publish, sell and/or exploit all or part of the figurative, text or audio elements featured on our website on any medium whatsoever, as likewise to create works derived from all or part of the above-mentioned elements, without Violet x Grace’s express written permission.
PERSONAL DATA PROTECTION:
Violet x Grace understands the importance of protecting your personal information and is committed to it. This is the reason why all your personal information is processed in the strictest confidentiality, in accordance with the GDPR. Customers’ personal information and data are necessary to: • Manage orders and customer relations • Keep the customer informed of any offers or commercial information that may interest them • Reinforce and better the communication of the website and the brand through newsletters and special offers • Customize and improve services proposed to customer • Respect legal and regulatory obligations The customer’s personal information are only kept for the duration of each purpose previously exposed. These data may be passed on to service providers and contractual partners who participate in and contribute to managing orders while respecting the GDPR. Service providers and contractual partners can only act under Violet & Graces’ supervision. According to the GDPR, customers have the right to access, rectify or contest their personal information. To exercise one or more of these rights, the customer has to send an email to the Customer Care team of Violet & Grace by filling in the contact form on the website. Each demand must be signed and joined with an official document as proof of identity. You will receive an email to confirm that your request has been taken into account and you will receive and answer within 2 months following the receipt of the demand.
COMMERCIAL OFFERS AND NEWSLETTERS:
Violet x Grace can address commercial offers by mail, e-mail, SMS, phone or via social media after receiving an agreement from the customer. The customer can stop its subscription whenever he or she wants.